The following Terms and Conditions apply to the operation of kilkenny kids before and after school care programme and holiday programme.
Please come into kilkenny kids to view full Policies and Procedures.
Although proper care will be exercised at all times, kilkenny kids cannot accept responsibility for misadventure.
It is the responsibility of the parent/guardian to book their child/ren into the programme. All children must be collected and signed out by a parent or guardian over the age of 15.We are open until 5.45pm daily. Children must be collected by this time. A late pick up fee $5 for every 5 minutes will be applied if your child/ren are in our care after 5.45pm.
All Invoices not paid within 14 days will incur a 10% late payment penalty and will be charged 10% every week thereafter until the invoice is paid. No Refunds are given when payment made is made in advance. Please insure 24hrs notice is given to credit your childs booking.
When a child has not been collected by 6.00pm and staff have not been notified they will proceed to contact people on the enrolment for someone to collect the child. At no time will a child be abandoned; however, the programme staff are authorised to take all necessary steps to ensure the safety and well-being of the child. Should no one be able to be contacted, we have no other choice but to contact the police.
Damages caused to Point View School or kilkenny kids property shall become the responsibility of the parent/guardians.
If a child attending the programme becomes unwell or upset we will contact the authorised people listed on the Enrolment for them to pick up the child as soon as possible.Please keep children who are unwell at home until recovered, as we do not have the facility to look after sick children. At all times, there is a fully stocked first-aid kit and first aid certificates of staff are current. In Terms 2 & 3 due to late afternoon weather children need to wear jumpers/long sleeve and shoes when going outside please advise if there are any issues.
If we are concerned about a child we may call a parent to collect the child. If a serious accident occurs our policy is to ensure the safety and well-being of the child, call the child's parents and if necessary call an ambulance.
All accidents and incidents are recorded in our Accident and Incident book. Children who are taking medication are also recorded.Please advise the programme, along with filling out the medication record of any medication that is to be administered by the programme staff.
24hrs notice is required if your child/ren will not be attending the programme. If no notice is given full fee will be charged. Please give 1 weeks notice for long absences. No payment required for public holidays (closed on public holidays).
It is kilkenny kids intention to deliver the best service and customer satisfaction.Please notify us if there is something that you would like to discuss or bring to our attention. This can be done verbally or in written form. Kilkenny kids is a private business that hires the hall please come straight to management with any concerns and not to the school office.
Please advise if you do not want your child/ren's photo taken and added to our social media page; facebook kilkenny kids page, or for administration purposes.
WINZ Subsidy applications do not qualify for sibling discount.
If children are booked in full time morning and afternoon for the week a 10% discount will be given. (Does not apply to Winz subsidies). Thankyou